Products

ERP AND CRM

Streamline Your Operations and Elevate Customer Experiences with Our ERP & CRM Services

Products

Ready to transform your business with integrated ERP & CRM solutions? Get in touch with us today.

INTRODUCTION TO ERP

ERP’s full form is Enterprise Resource Planning. As a part of its basic functionality, ERP software integrates various functions of a business or organization, such as inventory, accounting, order management, customer relationship management, human resources etc. into one coherent system to streamline information and processes across the whole organization.

ERP software also provides a certain degree of simultaneous reporting and automation. Instead of making employees maintain distinct databases and spreadsheets that have to be combined manually to generate reports, SNVA’s ERP solution allows staff to generate reports from one system. For example, since the sales orders immediately register on the financial system without any manual intervention, the order processing department can process orders more speedily and accurately, and the finance department can wind up the books faster. Other features of our ERP include a dashboard to enable employees to rapidly understand the business' performance on key points and metrics.

  • SNVA’s ERP services

    We implement your customized networks, security, servers, and data management solutions for your entire organization while maintaining data integrity and incurring little or no downtime. Our developers integrate the new platform with your business in a seamless and cost-effective manner.

    Our team of highly skilled developers upgrade legacy systems while maintaining data integrity when migrating legacy data, modernizing the data infrastructure, merging raw data silos, and exposing the data landscape. We include the benefits of data governance, data modeling, and efficiency in a rock-solid data migration process.

    At SNVA, we build customized functionality in fresh off the shelf ERP software to meet your unique business requirements. We can bring automation to workflows or BPA (Business Process Automation), modify solutions, sychronize data imports and exports and develop extensions by creating custom modules in order to create a dynamic platform that performs flawlessly for your business.

    We customize ERP solutions to create improved, global-scale, enterprise-wide ERP systems to automate crucial processes and derive key data insights across mobile, web-based, and on-premise platforms providing real-time access to mission critical data.

    We utilize the centralized architecture of your chosen business IT environment to ensure the extensibility of your business by propagating real-time data automation between systems.

    We configure the ERP software with business intelligence, specific roles, modifications, fields, enhancement of interfaces, and more. Our configurations guarantee that each new role is in an optimal setting for gaining a competitive edge against other corporate players.

    We keep a tab on the system configuration (both front-end and back-end) for errors, for the overall support of technical infrastructure, and for potential enhancements. We also troubleshoot system issues, provide Security administration, Help Desk support, Database backup, and handle communications, maintenance schedules, and more.

    Our team of expert developers release upgrades to provide better support to older software programs and boost business. We analyze the system’s current state, if any upgrades are required, and any Technologies gaps that may require customization and testing to establish the upgraded version’s functions according to the client’s demands.

    Our ERP services include tailor-making the design of your chosen ERP's Service Oriented Architectures (SOA) and develop rock-solid platforms for decision support, predictive analytics, KPI tracking, executive dashboards, performance scorecards, and more.

    We evaluate your current business environment to pinpoint incompatibilities of different systems and develop strategies to migrate and integrate mission critical ERP software into a comprehensive infrastructure.

    Our highly experienced developers program customized reporting features for real-time queries to derive data-driven reports with data visualization of business objects through a multitude of graphs and charting styles.

Introduction to CRM

The main purpose of CRM (Customer Relationship Management) software is to enable companies to handle their relationships with customers and to drive business value. The first function of CRM is to drive profit by assisting companies by effectively tracking their relationship with current and future customers. It can include any or all customer-targeted processes in a company, such as marketing, sales, and technical support. Our effective CRM strategy includes a whole range of activities such as product design and customer-centric services. It also relies on functioning software capable of tracking, automating, and organizing communication with customers.

  • Top features of our LMS

    Our excellent CRM system ensures the security of data, but it also permits the right users to access the required information. We have an obvious way of permitting specific users access which doesn’t compromise data security. Our CRM software helps clients by effectively collecting information about product support and partner support. This improves the management of the customer experience as our CRM software codifies information about when, why, where, how etc. the customer was unhappy with a service or product. It also maintains a record of whether an issue was addressed and how an issue was addressed.

    Our well-equipped CRM system can track and monitor billing and invoicing status of all customers. It always maintains a proper organization of all the financial information and also regularly reviews things such as timeliness or frequency of payments.

    Our CRM software has hardware monitoring features and provides help with things such as verifying the availability and status of routers, hotspots, and other network paraphernalia. It helps save time which would have been otherwise spent on troubleshooting or managing hardware, leaving more time to interact with customers directly.

    A central feature of our CRM software is its capability of integration with third-party external applications. We provide features such as persistent document exchange and integration with an enterprise’s existing ERP. These features are very important, especially when the aim is to acquire, store, and maintain impeccable customer information.

    Our CRM software creates a flexible and realistic customer database by inputting and organizing customer data. It is truly effective however because it also helps evaluate the existing data. It makes it easy and achievable to identify customer behaviour trends which in turn helps to determine which actions should be taken to improve a customer relationship. Compiling, analyzing, and exporting marketing data or customer billing are all part of our effective CRM software.

Looking for an Al Based
Futuristic Digitization

Contact Us
  • 100
    +
    Business Clients
  • 1000
    +
    Projects Delivered

Frequently Asked Questions

Latest Faq

SNVA Technologies is a leading IT solutions company that specializes in software development, website design, and more. We are distinguished in offering a wide range of services including staffing & SI, Technologies services & products, BPM, contact solutions, specialized training, and federal contracts. We tailor our services/products to the needs of our clients to ensure top-notch service delivery and utmost satisfaction. Our services empower small and medium-sized enterprises with cutting-edge web-based solutions.

SNVATech's global headquarters is located in Waldorf, Maryland, United States, serving as the head office of our innovative Technologies solutions. We also have our regional branch in Noida, India, through which we cater to diverse clients from around the world with our comprehensive range of services. 

SNVATech caters to a diverse array of industries including government, education & training, travel & hospitality, legal solutions, media, retail, publishing, healthcare, technology, banking, and finance, as well as IT modernization projects.

We conduct hiring all through the seasons across diverse positions and verticals. To check the current hiring status and to get more information, visit our career section on the official website. 

For any project or service inquiries, you can contact us through our website, use our helpline, or reach out via email. Our team is available round the clock to provide assistance and any information. 

SNVATech believes in talent diversity and that a diverse workforce is pivotal for organizations to achieve more, to thrive and to deliver their mission. We follow a hiring procedure that allows every candidate the opportunity to showcase their skills and bring their best self. We welcome all energetic and zealous minds from entry-level to seasoned professionals to join our workforce. Given the heterogeneity of our operation, the recruitment process for each vertical and specialization may vary slightly depending on roles and teams. However, all the candidates will be assessed on the following parameters

  • Assessment where our hiring team reviews candidates' applications and checks their credentials and suitability.
  • Virtual Chat where the candidate's key skills for the position/role are assessed over a phone call or video call before moving in-depth into the recruitment process. 
  • Interview Potential candidates will be called for a physical interview. 
  • Onboarding Decision Selected candidates will be intimidated about the selection over an email to the candidate's email address. 

Typically, the interview process at SNVATech takes about a day to complete. Generally, candidates go through three rounds of interviews.

  • First, the Human Resource Team assesses the candidate's personal and professional qualities, verifies credentials and other general information, including previous job roles, core skills, strengths, weaknesses and salary expectations. 
  • Technical/Subject-Matter Experts conduct the second round of the interview to assess the candidate's technical skills and potential.
  • The final round is ideally done with the Directors/Managers. 

SNVA Technologies caters to the needs of governmental departments in integrating digitalization and Information technology, which has become a priority for every nation. SNVATech is working with Federal departments, Defense agencies like the US Army and Navy, Homeland Security, State government departments, and public universities. Our services to these entities include.

  • Customized Software Solutions
  • Robust Cyber security Measures
  • Data Analytics and AI Solutions
  • Training and Skill Development

Our commitment to client satisfaction is achieved by offering tailor-made services, an easily accessible helpline, and providing round-the-clock support throughout the year. We focus on both qualitative and quantitative service delivery, grounded in our core values and continuous research.

SNVA Technologies stands out for its integration of the latest technologies, development methodologies, and design paradigms to create avant-garde software products. Our mission to empower enterprises worldwide and our dedication to continuous innovation and client satisfaction set us apart.

Our approach involves continuous research and adoption of the latest development methodologies, programming languages, and design paradigms. We collaborate with industry leaders and participate in tech think tanks to stay ahead of technological advancements, ensuring our solutions empower clients with a competitive edge.

SNVATech offers a comprehensive range of staffing solutions, including temporary staffing, contract-to-hire, and direct placement services. Our solutions are designed to help companies quickly find the right talent to meet their immediate and long-term project needs. We ensure that companies benefit from having access to top talent that matches their specific technical requirements and company culture. This flexibility allows companies to efficiently scale their workforce, reduce hiring risks, and focus on their core business activities while we handle the complexities of recruitment.

We adhere to stringent data security protocols and comply with international standards and regulations, including GDPR and HIPAA. Our solutions incorporate end-to-end encryption, regular security audits, and compliance checks to protect client data and ensure their operations meet regulatory requirements.

SNVA Technologies distinguishes itself in the Systems Integration (SI) arena through our commitment to delivering tailor-made solutions that seamlessly blend new and existing technologies, ensuring a harmonious IT ecosystem that drives operational efficiency. Our SI services are characterized by a consultative approach, where we closely collaborate with clients to understand their unique challenges and objectives. Leveraging our deep expertise in cutting-edge technologies and industry best practices, we design and implement integration solutions that not only streamline processes but also provide scalability for future growth. Our end-to-end SI services cover everything from initial system assessment and architecture design to implementation, testing, and ongoing support, ensuring that our clients achieve enhanced productivity, reduced costs, and a competitive edge in their respective markets.

illustration
illustration

Latest Blog

News & Update

Image Not Found

Top Cloud Computing Trends
Top Cloud Computing Trends One of the biggest and constant challenges in today's ever-evolving technological era...

Image Not Found

Cybersecurity in the Age of Remote Work: Strategies to Protect Your Data
Cybersecurity in the Age of Remote Work: Strategies to Protect Your Data   Cybersecurity lets you use the bes...

Image Not Found

Discover the 14 essential Big Data tools and technologies shaping 2024
Discover the 14 essential Big Data tools and technologies shaping 2024   It's 2024, the era of unabating...

Image Not Found

Your guide to understanding AI's role in transforming healthcare
Your guide to understanding AI's role in transforming healthcare   In the realm of modern medicine, a rev...

Are you interested to show more blog's? View More