Contact-Solutions

CUSTOMER AQUISITION

"Transform Your Growth: Strategic Customer Acquisition for Lasting Success"

Contact-Solutions

"Start Building Your Customer Base - Let Our Acquisition Experts Guide You to Success!"

CUSTOMER AQUISITION

Customer acquisition management service provided by SNVA Technologies is a set of techniques applied to manage customer prospects and inquiries generated by marketing. It can be considered as a linkage between advertising & customer relationship management to attract prospective customers. This service allows the businesses to quantify the effectiveness of results driven by various promotional activities and realise continuous improvements in customer acquisition systems. Customer acquisition management is similar to lead management in some ways, the most similar one is creating an orderly architecture to manage large volumes of customer enquiries or customer leads.

  • SNVA’s Customer Acquisition and Retention services include

    Our team of expert professionals will make custom outbound calls and also receive incoming calls as a part of your business outreach efforts. Our top-of-the-line Customer relationship management (CRM) system will help you stay up to date on every potential customer and their individual queries.

    Our lead generation services will result in more certain appointments for your sales team. We research your target market, create a focused message for your brand, and ensure your value proposition is clearly defined when approaching new customers.

    Our team of expert professionals possesses great capabilities in handling a wide range of market research techniques in order to assist you in customizing your offerings as per consumer demands. We send out customer satisfaction surveys, customer opinion surveys, seminar evaluation surveys, employee surveys, mystery shopping, and blind surveys etc.

    A successful multimedia campaign requires a well-designed plan brought together with efficient execution. Our customer acquisition team will help you reach out to your customers purposefully and limit outreach efforts to the campaign timeline for maximum impact within a short time period.

    We have often seen young upstart companies drain customers away from established companies (this is part of simple competition). Our customer retention services are targeted to prevent this from happening to your business or organization. We design a last step and last resort customer retention strategy painstakingly and train our team to become familiar with it. We also train them to implement it on time before the customer or client is lost forever.

    Our surveys and research show that more than 90% of potential customers search of the internet for any product, service, or service provider before opting for them with their financial capabilities. With our effective search engine marketing strategies we will assist you in targeting a wider demographic of customers within a short time frame so that you can tap that market potential at the right time.

    Our research shows that cross-selling and up-selling programs are 7 times cheaper to conduct as compared to new customer acquisition and 5 times more profitable. This is because often the upselled and crosselled customers bring in new customers through word of mouth. Our team is trained to launch extensive cross-selling and up-selling programs.

    We work with many database providers to identify the best possible list of prospective clients or customers on the basis of past history and data analytics. Depending upon your requirements we can populate a database containing only local people, or a list of global targets if your capacities extend to multiple countries.

    Once we have populated the database successfully, we connect with the prospective customers through multiple channels. We not only employ telecalls but also utilize email, numerous social media options, mobile text/SMS etc. to maximize the chances of lead conversion and customer acquisition.

    Our team of skilled and experienced software developers has developed in-house (Customer Relationship Management) CRM and marketing tools which are hi-tech, peer-reviewed and expert-approved, and powered by the latest technologies of the industry. Our software will allow you to avail a birds-eye view of everything that is in progress in your customer acquisition process. Through our CRM we can directly collaborate with your sales team, manage your leads, monitor campaigns, nurture business relationships and clients etc.

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  • 100
    +
    Business Clients
  • 1000
    +
    Projects Delivered

Frequently Asked Questions

Latest Faq

SNVA Technologies is a leading IT solutions company that specializes in software development, website design, and more. We are distinguished in offering a wide range of services including staffing & SI, Technologies services & products, BPM, contact solutions, specialized training, and federal contracts. We tailor our services/products to the needs of our clients to ensure top-notch service delivery and utmost satisfaction. Our services empower small and medium-sized enterprises with cutting-edge web-based solutions.

SNVATech's global headquarters is located in Waldorf, Maryland, United States, serving as the head office of our innovative Technologies solutions. We also have our regional branch in Noida, India, through which we cater to diverse clients from around the world with our comprehensive range of services. 

SNVATech caters to a diverse array of industries including government, education & training, travel & hospitality, legal solutions, media, retail, publishing, healthcare, technology, banking, and finance, as well as IT modernization projects.

We conduct hiring all through the seasons across diverse positions and verticals. To check the current hiring status and to get more information, visit our career section on the official website. 

For any project or service inquiries, you can contact us through our website, use our helpline, or reach out via email. Our team is available round the clock to provide assistance and any information. 

SNVATech believes in talent diversity and that a diverse workforce is pivotal for organizations to achieve more, to thrive and to deliver their mission. We follow a hiring procedure that allows every candidate the opportunity to showcase their skills and bring their best self. We welcome all energetic and zealous minds from entry-level to seasoned professionals to join our workforce. Given the heterogeneity of our operation, the recruitment process for each vertical and specialization may vary slightly depending on roles and teams. However, all the candidates will be assessed on the following parameters

  • Assessment where our hiring team reviews candidates' applications and checks their credentials and suitability.
  • Virtual Chat where the candidate's key skills for the position/role are assessed over a phone call or video call before moving in-depth into the recruitment process. 
  • Interview Potential candidates will be called for a physical interview. 
  • Onboarding Decision Selected candidates will be intimidated about the selection over an email to the candidate's email address. 

Typically, the interview process at SNVATech takes about a day to complete. Generally, candidates go through three rounds of interviews.

  • First, the Human Resource Team assesses the candidate's personal and professional qualities, verifies credentials and other general information, including previous job roles, core skills, strengths, weaknesses and salary expectations. 
  • Technical/Subject-Matter Experts conduct the second round of the interview to assess the candidate's technical skills and potential.
  • The final round is ideally done with the Directors/Managers. 

SNVA Technologies caters to the needs of governmental departments in integrating digitalization and Information technology, which has become a priority for every nation. SNVATech is working with Federal departments, Defense agencies like the US Army and Navy, Homeland Security, State government departments, and public universities. Our services to these entities include.

  • Customized Software Solutions
  • Robust Cyber security Measures
  • Data Analytics and AI Solutions
  • Training and Skill Development

Our commitment to client satisfaction is achieved by offering tailor-made services, an easily accessible helpline, and providing round-the-clock support throughout the year. We focus on both qualitative and quantitative service delivery, grounded in our core values and continuous research.

SNVA Technologies stands out for its integration of the latest technologies, development methodologies, and design paradigms to create avant-garde software products. Our mission to empower enterprises worldwide and our dedication to continuous innovation and client satisfaction set us apart.

Our approach involves continuous research and adoption of the latest development methodologies, programming languages, and design paradigms. We collaborate with industry leaders and participate in tech think tanks to stay ahead of technological advancements, ensuring our solutions empower clients with a competitive edge.

SNVATech offers a comprehensive range of staffing solutions, including temporary staffing, contract-to-hire, and direct placement services. Our solutions are designed to help companies quickly find the right talent to meet their immediate and long-term project needs. We ensure that companies benefit from having access to top talent that matches their specific technical requirements and company culture. This flexibility allows companies to efficiently scale their workforce, reduce hiring risks, and focus on their core business activities while we handle the complexities of recruitment.

We adhere to stringent data security protocols and comply with international standards and regulations, including GDPR and HIPAA. Our solutions incorporate end-to-end encryption, regular security audits, and compliance checks to protect client data and ensure their operations meet regulatory requirements.

SNVA Technologies distinguishes itself in the Systems Integration (SI) arena through our commitment to delivering tailor-made solutions that seamlessly blend new and existing technologies, ensuring a harmonious IT ecosystem that drives operational efficiency. Our SI services are characterized by a consultative approach, where we closely collaborate with clients to understand their unique challenges and objectives. Leveraging our deep expertise in cutting-edge technologies and industry best practices, we design and implement integration solutions that not only streamline processes but also provide scalability for future growth. Our end-to-end SI services cover everything from initial system assessment and architecture design to implementation, testing, and ongoing support, ensuring that our clients achieve enhanced productivity, reduced costs, and a competitive edge in their respective markets.

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