Polish Travel Sales Consultant

Job Description: Sr. Travel Sales Consultant (Polish Language Expert)

Company Description:
SNVA Group is a 16+ years old diverse company with investments in sectors including IT & ITES, Financial Services, Travel, Fashion, Education, Media, Retail, and E-Commerce. The company is dedicated to maximizing business growth by investing in innovative ventures, expanding into new markets, and exploring additional revenue avenues.

KEY RESPONSIBILITIES:

• Communicating with Polish-speaking passengers via calls to assist with flight reservations and travel inquiries.
• Following up with existing Polish-speaking clients to ensure high satisfaction and foster repeat business.
• Experience in handling brand/website calls, organic/inorganic inquiries, destination-specific questions, and PPC campaign calls in Polish.
• Achieving sales targets by generating MCO or Mark up through effective customer engagement and consultation.
• Managing sales leads and calls, providing the best flight deals available in the industry, all in Polish.
• Proficiency with GDS systems (such as Amadeus) is required, with the capability to process bookings and communicate fluently in Polish.

REQUIRED SKILLS:

• Excellent communication and interpersonal skills, fluent in Polish.
• Minimum of 1 year of experience in the international travel industry, particularly with the Polish market.
• Enthusiastic, target-driven, and eager to perform.
• Flexibility to work in a 24/7/365 environment, including shifts, weekends, and holidays.
• Prior experience working with Polish-speaking clients or in multilingual environments is a plus.