Portuguese Travel Sales Consultant

Job Description: Sr. Travel Sales Consultant (Portuguese Language Expert)

Company Description:
SNVA Group is a 16+ years old diverse company with investments in sectors including IT & ITES, Financial Services, Travel, Fashion, Education, Media, Retail, and E-Commerce. The company aims to maximize its business value by investing in innovative businesses led by talented entrepreneurs, exploring new revenue streams, and executing strategic regional expansion.

KEY RESPONSIBILITIES:

• Interacting with Portuguese-speaking passengers via calls, assisting them with flight reservations and travel-related queries.
• Following up with existing Portuguese-speaking customers to ensure excellent service and encourage loyalty.
• Experience in handling brand/website calls, organic/generic inquiries, destination-specific questions, and PPC campaign calls in Portuguese.
• Achieving sales targets through effective lead conversion, generating MCO or Mark up.
• Managing sales leads and calls, offering the best flight deals industry-wide, all in Portuguese.
• Knowledge of GDS systems (such as Amadeus) is essential, with the ability to process bookings and communicate fluently in Portuguese.

REQUIRED SKILLS:

• Excellent communication and interpersonal skills, fluent in Portuguese.
• Minimum of 1 year of experience in the international travel industry, with specific experience in the Portuguese-speaking markets preferred.
• Enthusiastic, motivated, and target-oriented with a desire to excel.
• Flexibility to work in a 24/7/365 environment, including shifts, weekends, and holidays.
• Prior experience working with Portuguese-speaking customers or in a multilingual setting is a plus.