French Travel Sales Consultant

Job Description: Sr. Travel Sales Consultant (French Language Expert)

Company Description:
SNVA Group is a 16+ years old diverse company with investments in sectors including IT & ITES, Financial Services, Travel, Fashion, Education, Media, Retail, and E-Commerce. The company focuses on maximizing its business value by investing in innovative businesses run by bright entrepreneurs, exploring new revenue streams, and expanding strategically across regions.

KEY RESPONSIBILITIES:

• Engaging with French-speaking passengers over calls, assisting them with flight reservations and travel inquiries.
• Following up with existing French-speaking clients to ensure satisfaction and encourage repeat bookings.
• Hands-on experience in handling brand/website calls, generic/organic inquiries, destination-specific questions, and PPC campaign calls in French.
• Achieving sales targets by generating MCO or Mark up through effective customer engagement.
• Managing sales leads and calls, providing passengers with the best flight deals in the industry, in French.
• Proficiency in GDS systems (Amadeus preferred), with the ability to process French language bookings and interact smoothly with French-speaking clients.

REQUIRED SKILLS:

• Excellent communication and interpersonal skills, fluent in French.
• At least 1 year of experience in the international travel industry, especially with the French market.
• Enthusiastic, results-driven, with a strong motivation to perform.
• Flexibility to work in a 24/7/365 environment, including shifts and holidays as required.
• Prior experience working with the French-speaking customer base or in multilingual roles is highly desirable.